Hey folks, your friendly neighborhood Harley-man here.
I want you to imagine something with me: imagine you planned and paid for a summer vacation and you trailered your bike there. The next morning you wake up and get excited about riding around town to christen your vacation, but your bike won’t start: the battery is dead. That sucks.
As you know, Cape Cod is a major destination location. Between the beaches and the historic roads, village after village of shops and sights, it’s an obvious bikers haven, and people from all over come to take the Sunday ride to P-town for lunch and stay for a day or a week.
This is why I wanted to mention your owner's manual to you. I get that the second comment doesn’t obviously follow my introduction, but I’ll tell you why it does.
There are many customers I know who read their owners manual cover to cover, and that’s great. Though I’m sure there’s information in there that they never have to use, I know several customers who would’ve LOVED to have some of that information this summer.
Those customers’ bikes have a security system, as many of yours do. And those security systems have something called Transport Mode. Different models and different model years have different procedures to put them into transport mode, but they’re all pretty easy to do.
If you trailer your bike and DON’T put it into transport mode, the security system will think that the bike is being stolen and the directionals will flash until the battery dies. And if the battery drains too much, we won’t be able to charge it back to life.
One of the customers was able to get their battery back, but it takes our industrial charger up to three hours to charge it fully. (A boring wait when you really just want to be riding on your vacation! I mean, Eric knows three jokes, but the last customer he told them to got a nose bleed, so listen at your own risk.)
The other customers waited three hours just to learn that their batteries were too far gone and they ended up buying a replacement. Learn from their lesson.
Browse your owner's manual. This is only one of many super helpful things that you can learn from it, and there are simply too many of them to tell you at your go-over when you buy the bike.
Till next time, ride safe! And look out for your fellow riders!